A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Pima dispatch around speed, because every extra hour of standing water costs more to repair.


Plenty of Pima families have dialed a big national number and waited through hold music before a random contractor showed up hours later, and Hirex Water Damage exists specifically to fix that pattern. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Each senior tech on our Pima roster is IICRC-certified and has handled everything from a clean supply-line break to a full Category 3 sewage loss, which is why Water Damage Repair in Pima is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Pima address, thanks to full coverage and proper Pima, AZ licensing.
Equipment lives in a Pima-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Ask any Pima property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Staying current on restoration techniques matters as much in Pima as the equipment itself, which is why training isn't a one-time certification and done.

Not every water problem looks dramatic — some of the costliest Pima repairs began as a barely-noticeable issue. Here's what tells our team a Pima property needs a professional look rather than a mop and a fan:
Recognizing one of these early is the difference between a contained repair and a gutted room, so reach out to our Pima team before it spreads.
Whether it's a small residential leak or a large commercial loss, our Pima teams size the crew and equipment to fit. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
Truck-mount extraction on every Pima rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
On the residential side in Pima, we handle the flood cut, subfloor checks, and content pack-out so the home is ready for rebuild, with photo documentation at every stage for your insurance file.
Pima businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Pima crews are trained for that exact protocol.
We treat affected materials during every Pima job specifically to lower mold risk, and flag anything that needs deeper remediation.
We quote every Pima job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Because equipment is staged inside Pima, most calls see a technician on-site in under an hour.
We photograph and log every step so your Pima claim moves faster and you're not arguing with an insurer alone.
Final moisture readings have to hit dry-standard before we consider any Pima job done, and getting there again is on us.
Tell our Pima dispatcher what's happening — a few quick questions get the right equipment on the first trip.
A licensed technician heads to your Pima address with extraction and drying equipment already loaded.
We extract immediately, followed by a moisture survey that tells us precisely where Pima drying equipment needs to go.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

Every Pima job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Pima work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
We built this guarantee because Pima property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Our water heater failed at midnight and a Hirex Water Damage technician was already extracting water by 1am. Didn't expect that kind of speed." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"They walked me through the PPE and containment steps for our sewage backup without making it feel like a bigger disaster." — Lena V.
"What they quoted upfront is what I paid. No hidden equipment fees." — Sam T.
Most Pima dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Yes — every Pima job gets a written estimate before equipment is turned on, walked through line by line.
Around-the-clock Pima coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Pima team does, not something we sub out.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
Commercial response is a regular part of our Pima work — restaurants and multi-unit buildings included.
Most Pima residential jobs dry out in 3 to 5 days depending on how much material got wet.
Mold isn't inevitable if extraction and drying start fast, which is why we treat speed as core to the Pima service.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
We cover Pima and the surrounding zip codes listed below, plus nearby communities throughout Pima, AZ.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Pima is our home base, and our reach extends across Pima, AZ through staged equipment and on-call technicians. If your address falls inside or near Pima, a Hirex Water Damage crew can typically respond the same day.
Knowing Pima's neighborhoods matters more than it might seem — older sections of town often have different plumbing and foundation quirks than newer developments, and our crews adjust accordingly.
— Embedded service-area map for Pima, Pima, AZOne call gets you a Pima-based team, not a routed national queue.
Call +1-844-578-1604